The best way to keep in touch with your child is to use one of the methods described above in order to contact him or her directly. Every once in a while, however, very serious situations arise, and you may find that you need to contact your student quickly about an emergency. Our staff will do their best to help you contact your child in the event of an emergency, but please remember that while your child is on campus, s/he may be in class, in the library, at a coffee shop, or numerous other locations on our rather sizable campus. Even if s/he lives in the dorm, our residential staff will not be aware of your child's exact whereabouts at all times, particularly before curfew. We recommend that you keep a record of your child’s class schedule, so that you will have some idea of where s/he will be at certain times. Please note that our staff will only pull your child out of class only in very extreme circumstances.
If you need to contact a residential student in the event of an emergency, and you cannot reach your child in his/her room, then you can leave a message with the Front Desk: Campus North Front Desk 773.294.6576. The Front Desk can be contacted 24 hours a day and has a file folder where students can check for phone messages. The Front Desk can also reach the Summer Session Residential Program Director or Assistant Residential Program Directors in the event of an emergency.
If a very serious situation arises and you need to reach a commuter student during business hours (Monday-Friday, 8:30 am-4:30 pm), the Summer Session Office (773.832.2149) may be able to help you locate a student who is in class. Once again, we will only pull students out of class in very extreme circumstances. If your student is elsewhere on campus, however, we may not be able to locate him or her, although we will do what we can.
If for some reason you are unable to reach anyone using the number above, and your situation is a very serious one, you may call: UNIVERSITY POLICE: 773.702.8181**.
**Please use this number only in case of an emergency when it is absolutely essential to reach your student. The number is staffed 24 hours a day, but it will alert both the University Police and the Dean-on-Call who should only be asked to respond to a crisis situation.